Oxford United are seeking a highly motivated and proactive Telesales Intern to join the club’s commercial team.
The main responsibilities will include generating interest and revenue for our successful Women’s Team via a host of commercial packages that are available. Candidates will need to be tenacious, flexible, and driven to succeed in this commission-based role.
Oxford United Football Club
Job Description
Post Title: Commercial Telesales Intern – Initial Six-Month Contract
Telesales Intern Responsibilities
- Successful candidates will demonstrate a desire for commercial sales
- Conduct outbound sales calls to data provided (B2B)
- Lead the follow-up process for any marketing campaigns/activity
- Meet and exceed KPI targets e.g., number of calls per day, number of sales generated
- Effective communication with customers to identify their requirements
- Identify and assess customers’ needs to achieve satisfaction
- Professional telephone manner with calls carried out promptly and politely
- Meet personal/team targets and sales quotas
- All data handled and completed to expected standards and in line with CRM business needs
- Ensure that department procedures and policies are always adhered to
- Ensure all relevant contact management systems are updated and accurate
- The ability to establish and maintain good working relationships
Telesales Intern Requirements
- Proven sales experience in a B2B role or similar
- Computer literacy – Microsoft office or similar packages
- Ability to work in a fast-paced environment
- Sound personal qualities such as communication skills, teamwork, self-motivation, enthusiasm, the ability to work under pressure and to deadlines
- Ability to manage and implement administration processes and procedures
- Excellent communication skills
- A practical approach to problem solving
- A commitment to driving forwards continuous improvement
- A polite and professional manner
- Exemplary organisational and planning skills
- A commitment to self-improvement and a desire to enhance the department’s operations
- A commitment to equality, diversity, equal opportunities, and accessibility
- Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements.
- Full and clean driving licence
- Role will be based in Oxford, with evening, weekend, and ‘unsociable’ hours likely
This document is a guide only. The employee must undertake any other duties as may be reasonably assigned by club management, from time to time.
To apply please send a current CV to Claire Theobald: ctheobald@oufc.co.uk