12:32 15 February 2012
Information for Supporters with Disabilities
North Stand (Home & Away) – We have raised wheelchair platforms in this stand. This stand is segregated and used by home and away fans.
East Stand – There are wheelchair spaces at the front of this stand
South Stand – We have a raised wheelchair platform in the upper level of this stand. There are also wheelchair spaces at the front of the lower tier (including the family area situated in blocks 1-3)
All of the stands have access to disabled toilets. Disabled stewards carry RADAR keys for entry.
All concourses inside the stadium have wheelchair friendly counters, serving hot and cold food and drinks.
We have free disabled parking bays on a first-come, first-served basis available for Blue Badge holders in all four corners of the stadium at the rear of the East and North stands and behind the west end. The blue badge must be displayed.
Ambulant disabled supporters can be seated in each of the stands. Persons requiring a carer will need to provide proof of eligibility.
The evidence we require is issued by the Department of Works and Pensions showing the disability allowance is in the Middle or Higher band of care.
Disabled tickets can only be purchased in person from the ticket office providing the above evidence of eligibility. Telephone bookings are welcome but the tickets will need to be collected from the stadium.
Should you wish to sit where there are fewer steps and/or level access, at the end of a row and/or close to an exit, or require extra leg room, please mention this when booking your ticket.
Tickets/Season tickets For Home Supporters
Disabled supporters, both wheelchair users and ambulant, pay the age-related price per stand. However, to be entitled to a free season/matchday ticket for a personal assistant, the disabled person must have documents proving that they are in receipt of Disability Living Allowance (middle or higher care component) or registered as visually impaired or deaf.
Breach of this system will result in the season/matchday ticket of both the disabled person and their carer being deactivated for the season/match.